Customer Service System
A tailored customer service system for service department of medical company based on two pillars: routine management of technical services provided to clients (issue tracking system) & cross-cutting mapping and monitoring of medical diagnostic devices installed on site (hardware asset management). Key functionalities: Issue collecting and ticket trackin
Hardware Asset Management
A HAM-class system & mobile app developed for a telecommuniations service company for a complex planning, managing and reporting of service works conducted in Germany and Poland on BTSs (Base Transceiver Stations). Key functionalities: Geolocalization, search and directions Trip planning and route optimalization BTS access & security info Notes and r